Excellent

Good

Fair

Poor

Customer service

19.3%

59.6%

19.7%

1.4%

Public image

17.8%

29.6%

33.3%

19.3%

Treatment of employees

20.6%

50.9%

27.1%

1.4%

Professionalism

24.9%

62.4%

10.3%

2.4%

Ethics

26.4%

43.4%

25.9%

4.3%

Career attractiveness to young professionals

13.7%

35.4%

30.7%

20.3%

Use of technology

18.4%

40.6%

33.0%

8.0%

Marketing and advertising

16.2%

47.1%

29.1%

7.6%

Topics
Agencies
Market
Property Casualty